Internet services for organisations are often overlooked and such things as price fluctuations in the market, new technology advances, bandwidth requirement changes or new applications being introduced can change the Internet usage radically.
It is usually only when a fault occurs or bandwidth is over utilized that reactive resources kick in and changes made. This type of reactive management leads to user disruption and long lead times to restore or upgrade Internet services.
DOCOMO interTouch provides detailed reporting of your Internet usage with trending data with set triggers to make sure that bandwidth upgrades are actioned prior to problems occurring. DOCOMO interTouch also provides a collaborative approach with IT areas within your organization to make sure future needs are met. We have strong partnerships with major Australian and overseas service providers to ensure price competitiveness and bandwidth or technology changes are taken advantage of to provide a stable and cost effective Internet service not only at the time of commissioning but ongoing through our business relationship.